Frequently asked questions

AINEXIM (Pty) Ltd is a South African software engineering company. It designs, builds and runs custom software for enterprises, SMEs and public-sector bodies: web and mobile applications, AI and machine learning, cloud and DevOps, cybersecurity, data and analytics, UI/UX design, learning platforms and IoT.

AINEXIM is registered in South Africa. Its Founder and Director, Kabelo Mbewe, is based in Pretoria, Gauteng. Our engineers are based in South Africa and abroad and work to South African business hours.

Projects include Ubonile, a privacy-first platform that helps South African communities find witnesses and footage after a crime; AINEXIM LMS, our own learning platform; and an AI-powered training simulation.

Cost depends on scope, the number of user roles, integrations with other systems, security and hosting requirements, and the support you need after launch. AINEXIM estimates after a short discovery and delivers in two-week sprints, so you see progress and can adjust priorities as budget is spent.

Discovery comes before design. We then work in two-week sprints, each ending with a demonstration to your product owner and a written report covering work completed, risks, decisions needed and budget.

Your content, data and configuration belong to you and can be exported in open formats at any time. Ownership of the code is agreed in the contract, and every engagement includes documentation and an exit plan.

Yes. New software connects to existing ERP, CRM, finance, HR or government systems through documented APIs and adapters, so your systems of record keep their business rules.

No. Assistants answer routine questions from your approved content and hand the conversation, with its history, to a person when a question needs judgement.

The Protection of Personal Information Act 4 of 2013 regulates how personal information is processed in South Africa. It sets eight conditions for lawful processing and is enforced by the Information Regulator.

No. POPIA does not certify software products, so treat any 'POPIA certified' label with caution. The organisation using a system stays accountable; good software supports those obligations with access control, audit trails, hosting choices and a written operator agreement.

Client platforms can be hosted in the AWS Africa (Cape Town) region, af-south-1, so production data stays in South Africa. The hosting location is agreed before the build starts.

No. Local hosting helps with data residency, but compliance also depends on security safeguards, operator agreements, retention rules and lawful processing by the responsible party.

Security is part of the definition of done: secure design and code review, dependencies kept current, services run with least privilege, monitoring, tested backups and audit trails.

We build to WCAG 2.1 Level AA, the W3C standard covering contrast, keyboard use, text resizing, captions and more. Accessibility is part of the definition of done for every feature.

Yes. AINEXIM is registered with the CIPC and listed on the National Treasury Central Supplier Database (CSD). Supporting documents are provided with tender submissions.

Yes. Send us the reference and closing date through the contact form and we will confirm whether we can respond and what we need from you.

AINEXIM LMS (lms.ainexim.com) is our own learning platform: courses, assessments with AI-assisted feedback reviewed by instructors, certificates with verification, study groups and dashboards for learners, instructors and administrators.

An AI-powered training simulation in which learners follow learning journeys made of missions that mirror real team work, with AI colleagues who give guidance and feedback, and progress tracked along the way.